Refund and Returns Policy

Returns and shipment:

Return Policies

At Mom and Giggle, we strive to provide you with high-quality healthcare supplements for women and kids. If you are not completely satisfied with your purchase, our return policy is designed to make the process as easy as possible. Please review the following guidelines:

Returns and Exchanges:

1. Eligibility:
   • To be eligible for a return or exchange, the product must be unused, in its original packaging, and in the same condition as received.
2. Time Frame:
   • You have 3-5 working days from the date of purchase to initiate a return or exchange. After this period, we may not be able to process your request.
3. Receipt or Proof of Purchase:
   • To facilitate the return process, please include your receipt or proof of purchase with the returned item.

How to Initiate a Return or Exchange:

1. Contact Us:
   • Please contact our customer service team @ [insert contact information] to initiate the return or exchange process. Provide your order number and a brief explanation of the reason for the return.
2. Return Authorization:
   • Our customer service team will provide you with a Return Authorization (RA) number. Please include this number on the outside of the package.
3. Shipping the Product:
   • Pack the product securely and ship it to the address provided by our customer service team. You are responsible for return shipping costs unless the return is due to our error.

Refunds:

1. Processing Time:
   • Once we receive the returned item, please 7-10 business days for the processing of your refund.
2. Refund Method:
   • Refunds will be processed using the original payment method. If the purchase was made with a credit card, the refund will be credited to that card.

Damaged or Defective Products:

1. Notification:
   • If you receive a damaged or defective product, please contact us within [insert number] days of receiving the item. Provide photos of the damage or defect for our records.
2. Replacement or Refund:
   • We will work with you to either provide a replacement product or issue a refund for the damaged or defective item.

Exceptions:

1. Opened or Used Products:
   • For health and safety reasons, we cannot accept returns or exchanges on opened or used products unless they are damaged or defective.
2. Final Sale Items:
3. Some products may be marked as final sale, and returns or exchanges are not accepted unless the item is damaged or defective.

Contact Us:

If you have any questions or concerns about our return policy, please contact our customer service team info@momandgiggles.com email id.

Thank you for choosing Mom and Giggle. We appreciate your understanding and cooperation in ensuring a smooth return process.